Privacy Policy

At West Carlos Carpet Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or contacting our business.

1. Information We Collect

We may collect the following types of information:

Full Name

Phone Numbe0

Email Address

Property Address

Service Request Details

Appointment Preferences

Any information you voluntarily submit through our website forms, calls, emails, or text messages

2. How We Use Your Information

We use your information to:

Respond to your inquiries

Provide estimates and service quotes

Schedule appointments

Deliver requested cleaning or repair services

Improve our customer service and website experience

Send service-related updates or appointment reminders

Contact you regarding your request or project

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

Operate our business

Provide requested services

Comply with legal obligations

Protect our rights, property, or safety

4. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and website performance. These tools may help us understand website traffic and visitor behavior.

You may disable cookies through your browser settings if preferred.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission or digital storage method can be guaranteed 100% secure.

6. Third-Party Services

Our website may contain links to third-party websites or tools, such as maps, contact forms, or social media platforms. We are not responsible for the privacy practices of those third-party services.

7. Your Rights

You may request to:

Access the information we have about you

Correct inaccurate information

Request deletion of your personal information

Opt out of future communications

To make a request, please contact us using the information below.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:

West Carlos Carpet Cleaning
📍 550 Paularino Ave, Apt F205, Costa Mesa, CA 92626
📞 (949) 200-2477
📧 [email protected]

9. Updates to This Policy

We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page with the updated effective date.